Contact Us

Onlyx

We'd love to hear from you. Whether you have a question about an order, need help before you buy, or want to check on a return — reach out and we'll get back to you as soon as we can.

Get in Touch

Email malikasfandkhan0985678@gmail.com

Phone / WhatsApp +92 346 7115282

What We Can Help With

• Order status and tracking updates
• Questions about a product before you order
• Cash on Delivery (COD) order confirmation
• Returns, exchanges, and refunds
• Delivery issues or address changes
• General feedback and suggestions

Response Time

We typically respond to emails and WhatsApp messages within 24 hours, Monday to Saturday. For urgent order-related queries (e.g. a delivery arriving today), WhatsApp or a phone call is the fastest way to reach us.

Business Hours

Monday – Saturday: 10:00 AM – 8:00 PM (PKT) Sunday: Closed (messages will be answered the next working day)

Before You Contact Us

To help us assist you faster, please have the following ready:

• Your order number (if applicable)
• The phone number used at checkout
• A brief description of your question or issue, and photos if it relates to a damaged or incorrect item